SnapWindows Richmond VA | Premium Window Replacement

SnapWindows respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit www.snapwindows.ai

1Information We Collect

a. Information You Provide

We may collect personal information such as:

Name, email address, and phone number (for example, when filling out a contact, quote request, or appointment form)
Project details or preferences submitted via forms, phone calls, emails, or text messages

b. Communications Data

If you opt in to receive SMS or email communications, we may collect and maintain records of your consent, messaging preferences, and opt-out activity.

c. Automatically Collected Information

We may automatically collect certain information when you visit our Website, including:

IP address
Browser type
Pages visited
Date and time of access

This information helps us improve Website performance and user experience.

2How We Use Your Information

We may use the information we collect to:

Respond to inquiries, service requests, or appointment scheduling
Send service-related updates, appointment confirmations, and reminders
Send SMS or email communications that you have explicitly opted in to receive
Improve our Website functionality, services, and customer experience
Maintain compliance records related to consent and opt-out requests
Comply with legal obligations and protect our business and users

3Sharing of Information

We do not sell or rent your personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share limited information only in the following circumstances:

With service providers or subcontractors who assist us with operational support such as customer service, scheduling, analytics, or communications delivery, solely to perform services on our behalf
With legal authorities if required to comply with applicable laws or legal processes

4Cookies

Our Website may use cookies and similar technologies to improve functionality and user experience. You can control cookies through your browser settings; however, some features of the Website may not function properly if cookies are disabled.

5Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

6Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

Access or correct your personal information
Request deletion of your personal information
Opt out of marketing communications

You may exercise these rights by contacting us at Snapwindowsai@gmail.com

7Third-Party Tools

We may use third-party tools such as analytics platforms or customer relationship management software to help analyze Website traffic or manage customer inquiries. These tools process information in accordance with their own privacy policies and solely to support our services.

8Children's Privacy

Our Website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. The updated version will be posted on this page with a revised effective date.

10Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SnapWindows.Ai

3005 Mechanicsville Turnpike

(804) 362-2555

Snapwindowsai@gmail.com

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